Terms and Conditions

Checking in and checking out

Check-in from 15:00 hours until 22.00 hours

Check-out by 11:00 hours

On request we can vary check-in times depending on room availability and advanced notice.

Parking is available and is free of charge.


A valid credit card is required to guarantee the booking. Payments can be made by cash, BACS, and the following cards: Visa, Mastercard, American Express, JCB International.


Our rural location makes it necessary for us to reserve the right to make full charge for any Standard Rate booking cancellation made within 14 days prior to arrival. In the event of a no-show or booking reduction (after arrival date) the full cost of the booking is charged. We would highly recommend that you have your own travel insurance to cover such instances.

Children and beds

Children of all ages are welcome at the Cross Keys Inn. Please ensure the numbers of children and their ages are added during your room search and booking.

Cots subject to availability can be provided free of charge for infants up to 2 years. The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected. Please note only a sheet is provided for cots, you should bring all other bedding / baby sleeping bags with you.


Dogs are permitted in three of our bedrooms (Kirkhope, Glebe and Acremoor), by prior arrangement only. They are permitted in the bar area but not in the restaurant unless they are assistance dogs. There is a charge of £10 per dog per stay.


Smoking is not allowed inside the property and only in designated areas outside.